Remote Bilingual Claim Manager Role

Become a key player at Empire Life as a Bilingual Claim Manager. Work remotely or in a hybrid model while providing excellent customer service and claims resolutions.
In this role, you will utilize your bilingual skills in French and English to manage disability claims effectively. Your expertise will help evaluate eligibility, develop case-management strategies, and communicate actively with clients to ensure a prompt and accurate claims process. This position is crucial for driving positive outcomes and enhancing client satisfaction.
Key Responsibilities:
• Evaluate and determine eligibility for medical claims
• Conduct interviews with claimants and employers
• Develop tailored case-management plans for each situation
• Collaborate with return-to-work facilitators
• Ensure proactive and timely updates for clients
Requirements:
• Fluent in French and English
• At least 2 years’ experience in claim management
• Knowledgeable in disability management pro...