Remote Account Manager: APIs, Onboarding & Analytics

Persona is hiring a relationship-driven Account Manager to support merchants in a fast-paced B2B e-commerce environment. This role combines client management with technical onboarding, API integrations, KYC/KYB, analytics dashboards, and operational workflows, coordinating with engineering, product, data, and support teams to resolve issues.

You will explain APIs, payment flows, and cross-border concepts in plain language, lead onboarding and weekly check-ins, build PowerBI/Tableau reports, and