Found Description
Job Summary
Investigates various problems regarding the transmission of remittances and pertinent documents such as passbooks, certificates of time deposits, account opening documents; responds to inquiries and tracers from remitters, beneficiaries, foreign branches, subsidiaries, remittance tie-ups, correspondent banks and remittance centers.
Attends to customer inquiries and sends data for the remittance feedback/confirmation through the inquiry/feedback system.
Role Exposure
- Investigates/processes tracers, amendments, and cancellations received from Foreign Branches/ Subsidiaries, correspondent banks, remittance tie-ups and domestic branches
- Entertains inquiries of clients from foreign banks, foreign subsidiaries and domestic branches via telephone or counter inquiries.
- Prepares replies to remittance inquiries/tracers of foreign branches and domestic branches.
- Encodes/upgrades/maintains a database system f...