Relocation Advisor Bilingual Position

Join Sirva as a Bilingual Relocation Advisor, aiding Government of Canada transferees throughout their relocation process. Support and manage their expectations effectively across multiple communication channels.
You will serve as the sole point of contact for transferees, providing comprehensive relocation support over the phone, via chats, and emails. Keen organizational skills and a service-oriented mindset are essential to address client inquiries timely while maintaining high satisfaction levels. Your bilingual capabilities will be a significant asset in fostering connections.
Key Responsibilities:
• Assist with general inquiries on relocation benefits
• Lead scheduled planning sessions for relocation policy
• Review and approve expense claims and requests
• Keep thorough communications logs in relocation files
• Assist with diverse administrative tasks for the team
Requirements:
• Bilingual capabilities in English and French
• Strong customer service...