your responsibilities will include:
Handling complex enquiries and requests to provide timely assistance and responses via telephone, fax, email and paper while working on Reception.Provide clear spoken and written communication while dealing with enquiries from lawyers, doctors, patients, relatives, insurance companies, Police, Coroner, Forensic Medicine and many other professional and public persons.Supporting excellent customer service with the provision of electronic and paper health information to internal and external clients in a legal, accurate and professional manner.Maintaining departmental processes including completion of medicolegal Excel spreadsheets, folders of downloaded documents, creation of medical record files using multiple electronic systems, and excelling in the use of Adobe tools.Application and understanding of Privacy legislation, medical terminology and hospital policies and procedures.Orga...