Found Description
We are looking for a Relationship Manager with 3+ years of experience in partner/client management. The ideal candidate will be responsible for managing relationships with our partners, ensuring a seamless onboarding experience, addressing their concerns, and helping them succeed on the platform.
- Build and maintain strong relationships with partners and act as their primary point of contact.
- Manage partner onboarding, training, and ongoing engagement.
- Resolve partner queries and concerns in a timely and professional manner.
- Conduct regular follow-ups to ensure partner satisfaction and retention.
- Collaborate with internal teams to address escalations and improve partner experience.
- Monitor partner performance and share actionable insights for growth.
- Drive partner engagement initiatives and ensure adherence to platform policies and processes.
- Gather feedback from partners and wor...