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Relationship Manager

RAC IT Solutions

mumbai, mumbai, India Full-time July 16, 2026

Found Description

The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our clients.


Responsibilities

  • Manage and strengthen relationships with existing corporate clients.
  • Ensure high customer satisfaction through regular follow-ups and timely issue resolution.
  • Generate repeat business and identify opportunities for upselling and cross-selling.
  • Coordinate with internal teams for smooth order execution and after-sales support.
  • Prepare quotations, proposals, and maintain accurate CRM records.
  • Achieve assigned revenue targets while ensuring customer retention.


Qualifications


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