Relationship Manager - In-Clinic Consults

DocsApp

bengaluru, karnataka, India Full-time June 23, 2026

Found Description

Key Responsibilities:

Review prescriptions to assess whether the diagnosed disease/condition is covered under the customer’s insurance policy

Perform basic quality checks on prescriptions including:
○ Verifying doctor’s name, registration ID, and specialization.
○ Ensuring mandatory details are present (diagnosis, medicines prescribed, patient details, date, etc.)

Identify and report inconsistencies or incomplete documentation

Work closely with internal teams to seek clarifications or escalate exceptions

Ensure adherence to internal SOPs, claim processing timelines, and confidentiality norms

Maintain records of reviewed prescriptions with appropriate tagging (approved/needs clarification/rejected)

Monitor provider/client performance, analyse the data, and prepare report to keep clients and internal stakeholders informed

Proactively visit clients at their location to understand their needs,...

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Relationship Manager - In-Clinic Consults

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