Found Description
Drive quality care as a Registered Practical Nurse (RPN) Personal Support Manager in London-Middlesex with SE Health. Foster excellent service delivery while managing a team of Personal Support Workers.
As the Personal Support Manager, you will oversee the client care operations, ensuring that experienced PSWs deliver quality service. This role combines leadership with hands-on support, requiring you to maximize team performance while managing operational metrics effectively. Your strong background in customer service and clinical skills will be essential to this impactful position.
Key Responsibilities:
• Promote team performance to exceed care delivery targets
• Engage in developing PSW competencies and skills
• Respond to service inquiries and client feedback
• Conduct investigations into incidents and complaints
• Support compliance with health and safety legislation
Requirements:
• RPN with a good standing license in Ontario
• Bachelor’s degree or dip...
As the Personal Support Manager, you will oversee the client care operations, ensuring that experienced PSWs deliver quality service. This role combines leadership with hands-on support, requiring you to maximize team performance while managing operational metrics effectively. Your strong background in customer service and clinical skills will be essential to this impactful position.
Key Responsibilities:
• Promote team performance to exceed care delivery targets
• Engage in developing PSW competencies and skills
• Respond to service inquiries and client feedback
• Conduct investigations into incidents and complaints
• Support compliance with health and safety legislation
Requirements:
• RPN with a good standing license in Ontario
• Bachelor’s degree or dip...
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