Found Description
TRAINER, PHCC
Job Responsibilities
- Train new employees on our business and operations, which includes flight, hotel, trains, cars, et al
- Facilitate learning and development by making training plans, organizing training schedules, evaluating success by getting feedback from trainees/employees
- Develop training materials and deliver knowledge logically; update modules, as necessary
- Assess new employees' learning speed to competency, address issues that may arise during training, and provide suggestions on our business, as necessary
Job Qualifications
- Bachelor’s degree in Management, Comms, and/or any relevant field
- Excellent verbal and written English communication skills
- At least 2 years’ experience in customer care center training management; travel industry, preferred
- Project management experience or training experience in organizational behavior training, preferr...
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