Regional Hr Service Lead - Americas

Job DescriptionScope:Act as a Single point of contact (SPOC) for the respective region/countries.Co-ordinate across respective teams to understand process/technology nuances, as needed.Responsibilities:Responsible for the service management and delivery of effective & compliant HR operations processes (inhouse model or outsourced service delivery).
Accountable for Payroll, Data Management and Time management processes in the countries of responsibility.HR Service Delivery, Governance and Processes.Governance over the HR Service Delivery and processes in region of responsibility ensuring consistent, timely, accurate and compliant operations.Region process owner for defined HR process families (e.g. workforce data management, payroll, time management, other HR services).
Drive process harmonization and optimization in the region following global process standards, as well as compliance with local labor laws.Analyze, resolve or escalate HR service-related issues in region of re...