Found Description
Lead client relationship initiatives at Manulife as the Regional Director for Client Relations in Ontario. Drive retention and growth while managing a dedicated CRM team.
As the Regional Director, you will oversee the Client Relationship Managers focusing on National and Corporate Accounts within the Canada Retirement segment. This senior leadership role requires a strategic approach to enhance client relationships, ensure service excellence, and align client needs with the company’s offerings.
Key Responsibilities:
Lead the CRM team to boost client satisfaction and retention.
Identify opportunities for cross-selling retirement solutions.
Collaborate with internal teams on new business initiatives.
Ensure compliance with service standards and contractual obligations.
Mentor and guide CRM team members for professional growth.
Requirements:
10+ years in client relationship management.
Strong knowled...
As the Regional Director, you will oversee the Client Relationship Managers focusing on National and Corporate Accounts within the Canada Retirement segment. This senior leadership role requires a strategic approach to enhance client relationships, ensure service excellence, and align client needs with the company’s offerings.
Key Responsibilities:
Lead the CRM team to boost client satisfaction and retention.
Identify opportunities for cross-selling retirement solutions.
Collaborate with internal teams on new business initiatives.
Ensure compliance with service standards and contractual obligations.
Mentor and guide CRM team members for professional growth.
Requirements:
10+ years in client relationship management.
Strong knowled...
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