Regional Customer Data Steward Américas (Bogotá)

Responsibilities / Tasks

• Own and monitor customer master data quality for the assigned region for the NPE division
• Enforce GEA Group and divisional customer data standards, policies, and governance rules
• Execute and steer deduplication, merging, obsoletion, and cleansing activities
• Support and coach local customer data stewards and build a regional steward community
• Act as escalation point for complex customer master data cases (e.g. duplicates, unclear account hierarchies)
• Support SAP S/4HANA (MDG‑C) and CRM operations and ensure compliance with customer data workflows
• Support Transform360 data readiness, including data quality monitoring and validation
• Provide transparency on data quality KPIs, risks, and improvement progress
• Perform testing of data related changes in CRM/MDG, raise defects, and provide concrete feedback to central product/process teams
• Document operating procedures/S...