Found Description
Become a pivotal part of Brandt's success as a Technical Machine Specialist in Regina's Agriculture sector. This position focuses on enhancing communication and problem resolution within the dealer network.
You will lead in establishing a knowledge center that improves machinery diagnostics, assists service teams, and reduces costs for customers. Your work with CCMS and hands-on engagement with John Deere will drive product quality and technician capabilities. This dynamic role focuses on data interpretation and continuous improvement in service delivery.
Key Responsibilities: • Manage technical cases via CCMS effectively • Document all relevant information in the system • Coordinate technical support with John Deere factory • Identify quality concerns and support resolution • Assess and communicate technical training needs
Requirements: • Heavy-duty technician certification or relevant experience • 5+ years in service with agriculture machinery • Expertise i...
You will lead in establishing a knowledge center that improves machinery diagnostics, assists service teams, and reduces costs for customers. Your work with CCMS and hands-on engagement with John Deere will drive product quality and technician capabilities. This dynamic role focuses on data interpretation and continuous improvement in service delivery.
Key Responsibilities: • Manage technical cases via CCMS effectively • Document all relevant information in the system • Coordinate technical support with John Deere factory • Identify quality concerns and support resolution • Assess and communicate technical training needs
Requirements: • Heavy-duty technician certification or relevant experience • 5+ years in service with agriculture machinery • Expertise i...
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