Recruiting Support (Project-Based)

Job Overview

Employment Type: Project-Based (3 Months). Work Setup: Day 1 Onsite, remote work thereafter.

Responsibilities

• Handle inbound and outbound calls from clinicians and healthcare providers regarding housing, travel, payroll, and other assignment-related concerns.
• Create, manage, and resolve cases while ensuring accurate documentation of case notes and dispositions.
• Review and process payroll-related inquiries and coordinate with the Payroll Team for approvals, escalations, and issue resolution.
• Maintain accurate records and ensure compliance with established processes and service standards.
• Adapt to evolving operational requirements while delivering excellent customer service.

Qualifications

• Minimum of 6 months experience as a Customer Service Representative (CSR).
• Excellent written and verbal communication skills.
• Strong multitasking and organizational abiliti...