Recovery Supervisor

**Location**: Hermosillo, Sonora (On-site)
**Schedule**: Monday - Friday, 8:00 AM - 5:36 PM
**Overview**
Lead recovery operations, focusing on delinquent accounts, negotiation strategies, and performance optimization.
**Responsibilities**
- Supervise recovery team operations
- Monitor delinquency and recovery trends
- Approve escalations and payment plans
- Coach team on negotiation strategies
- Build reports and dashboards
- Improve recovery rates and reduce write-offs
**Requirements**:
- Collections leadership experience
- Bilingual English/Spanish
- Advanced Excel skills
- Strong analytical and KPI management skills
**Benefits**
- Quarterly bonus
- Food vouchers
- PTO and career growth
Sueldo: $28,000.00 al mes
Experiência:
- Collections leadership experience: 1 año (Obligatorio)
Idioma:
- English (Obligatorio)
Lugar de trabajo: Empleo presencial