Found Description
Description
:Better and fairer care. Always.
We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services.
Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.
About the role:
This role will sit in our Ambulatory Care Unit and will be part time - 24/32 hours a week and may include extra cover if needed.
Respond to patient queries across multiple channels (email, SMS, in person, and phone).
Provide accurate, clear, and timely information.
Collaborate with our clinical team to resolve issues.
Advocate for patient needs
Deliver a seamless, 5-star patient experience through clear communication and realistic expectation-setting.
What We’re Looking For
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