Receptionist (Onsite, Ortigas)

The Receptionist serves as the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming environment. This role manages front desk operations, handles incoming calls, coordinates visitor access, and provides administrative support to maintain smooth office operations in a fast-paced BPO setting.

KEY RESPONSIBILITIES & DUTIES

Front Desk Management

• Greet visitors and employees professionally and assist with inquiries.
• Maintain visitor logs and ensure compliance with security protocols.

Call Handling & Communication

• Answer and route incoming calls promptly and accurately.
• Manage general email inquiries and forward to appropriate departments.

Administrative Support

• Assist with scheduling meeting rooms and coordinating appointments.
• Handle courier services, mail distribution, and office supplies requests.