Found Description
The Receptionist is responsible to manage the reception as the first point of contact for the office and provide business operations administrative support to the FM team’s goal to deliver the FM services as per agreement. Assist staff and guests with their needs and requirements related to facilities and other services being provided as part of the scope. Supports the FM team to successfully deliver the FM services at the site as per agreement.
Key Responsibilities
- Ensure the Reception is covered without fail during working hours.
- Provide superior customer service in all areas and aspects, and actively assist to ensure compliance of the Reception SLAs.
- Maintain security and safety standards as required, ensuring that visitors are recorded in the logbook, escorted, and contractors do not have access to areas without the appropriate authorization or supervision.
- Maintain the record of all files and documents and monitor and maintain ...