Receptionist / CEA

Qualifications and Standards

• Preferably college or high school diploma
• Height must be 5'3
• Basic computer literate
• Active listening and good communication skills
• Flexibility to work in shifts
• Can multitask and perform well in a fast-paced environment
• Must be able to walk and stand during entire shift

Duties and Responsibilities

• Ensure every guest feels cared for, valued, and respected
• Escort customers to accommodations
• Greet customers immediately with a friendly and sincere welcome
• Respond promptly and courteously to any requests
• Direct and instruct dining room personnel on customer needs to ensure fast and quality service from the moment customers arrive
• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter’s name
• Answer ...