Real-Time Workforce Manager (WFM/RTM) – Associate

Concentrix is seeking a Real Time Management Associate/Representative to manage intraday performance in Quezon City. You'll be responsible for staffing and agent availability to ensure client satisfaction and adherence to scheduling standards.

The role requires a Bachelor's degree and call center experience. You must be organized, detail-oriented, and proficient in Microsoft Office and scheduling applications. Successful candidates will excel under pressure while providing excellent customer support.