Real-Time WFM Coordinator

A leading transportation company in Ontario seeks an Intraday Coordinator to join their Workforce Management Team. This role involves real-time monitoring of agent activities, managing key performance metrics, and liaising between departments. Candidates should have 2 years of experience in workforce management, a diploma in Business Administration, and strong communication skills. The position offers competitive compensation ranging from $55,000 to $75,000, enhancing the operational efficiency of customer operations.
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