Real-Time WFM Analyst - Night Shift (Onsite)

iQor is seeking a Real-Time Analyst (RTA) to oversee real-time monitoring of queues and staffing levels in their Cagayan de Oro location. Candidates must have a Bachelor’s Degree in Mathematics or a related field, along with at least 1 year of experience in the BPO sector.

The role demands proficiency in MS Office and involves responsibilities such as analyzing operational reports, maintaining attendance records, and ensuring compliance with policies. This position requires work onsite and willingness to work night shifts.