Real-Time WFM Analyst: Live Staffing & Optimization

Straive is seeking a Real Time Management Specialist in Cebu to monitor live operations and adjust staffing to keep service levels on target. You will analyze intraday data, coordinate with teams, and maintain dashboards to ensure smooth staffing and scheduling throughout the day.

The role requires quick decision making, a solid grasp of real-time operational dynamics, and the ability to communicate effectively with cross-functional teams to meet daily targets.