Real-Time Operations Dispatcher Role

Elevate delivery efficiency as a Dispatcher overseeing real-time operations. Coordinate drivers, maintain customer communication, and solve issues quickly to enhance service quality.
In this Dispatcher role, you will manage field operations effectively, ensuring timely assignments and outstanding customer service. Be proactive by monitoring deliveries and addressing any operational hiccups. Harness your organization and communication skills to thrive in a dynamic environment.
Key Responsibilities:
• Prioritize and process customer communication requests
• Dispatch resources based on availability and location
• Monitor deliveries and routes in real time
• Maintain communication with drivers, contractors, and customers
• Respond quickly to service disruptions and changing priorities
Requirements:
• Knowledge of Canadian territories (NL, QC, ON, AB, BC)
• Bilingual in French and English, both spoken and written
• Excellent organization and time management ...