Rapid-Response Event Analyst for MSP Monitoring

Thrive is seeking an Event Management Analyst in the Philippines to support customers using Thrive monitoring platforms. You will triage events and work with the Event Management Engineer to resolve issues and maintain high-quality technical support.

The role emphasizes client communication, data analysis to identify trends, and adherence to SOPs. Ideal candidates have 1–2 years in a call center or MSP environment and strong written and verbal skills.