Found Description
Elevate your career with Executive Flight Centre as a Ramp Operations Supervisor in Calgary, Alberta. Lead a high-performance team and ensure adherence to aviation safety and service standards.
This full-time role requires strong leadership, operational expertise, and a commitment to exceptional customer service. You'll oversee ramp staff training, manage day-to-day operations, and ensure compliance with corporate, departmental, and OH&S policies. Your pivotal role ensures the team meets KPIs and fosters a positive customer experience in a dynamic work environment.
Key Responsibilities:
• Train ramp staff on airline operational requirements
• Plan and execute ramp services for customer satisfaction
• Perform audits on safety and handling procedures
• Address and resolve customer complaints professionally
• Monitor staff attendance and provide constructive feedback
Requirements:
• Minimum 3 years of supervisory experience
• Class 5 driver's license and airp...
This full-time role requires strong leadership, operational expertise, and a commitment to exceptional customer service. You'll oversee ramp staff training, manage day-to-day operations, and ensure compliance with corporate, departmental, and OH&S policies. Your pivotal role ensures the team meets KPIs and fosters a positive customer experience in a dynamic work environment.
Key Responsibilities:
• Train ramp staff on airline operational requirements
• Plan and execute ramp services for customer satisfaction
• Perform audits on safety and handling procedures
• Address and resolve customer complaints professionally
• Monitor staff attendance and provide constructive feedback
Requirements:
• Minimum 3 years of supervisory experience
• Class 5 driver's license and airp...
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