Found Description
As a Quality Manager, you are the strategic leader responsible for the overall Quality Assurance framework across all programs or lines of business. You act as the primary point of contact for client leadership, ensuring that the quality strategy directly correlates with business objectives and operational KPIs. Your role is to drive the overall quality roadmap, manage senior stakeholders, and mentor Quality Leads to ensure the delivery of high‑impact business insights and performance stability.
Key Responsibilities
- Strategic Leadership & People Management
- Organizational Leadership: Lead and mentor a team of Quality Leads, providing strategic direction and professional development for the entire Quality Department.
- Quality Roadmap Development: Design and implement the overarching Quality Strategy for the account, ensuring it aligns with global standards and client‑specific business goals.
- Performance Accountability: Own the fi...