Found Description
Job Expectations:
Position Type: Experienced - Manager
Employment Type: Full-Time, Permanent (Direct Hire)
Work Setup & Location: Fully Onsite - Alabang, Muntinlupa
Work Schedule: Weekdays; Night Shift
Industry: IT Services & Consulting (BPO)
About the Job:
We are seeking an experienced Quality Manager to join our client's team and lead quality assurance and continuous improvement initiatives within a dynamic BPO environment. In this role, you will oversee quality programs, drive performance improvement strategies, and ensure compliance with operational standards. You will partner closely with Operations and clients to deliver data-driven insights, enhance processes, and improve overall business performance.
Key Responsibilities:
Lead and manage the Quality team to ensure achievement of quality standards and performance goals.
Identify performance gaps and implement effective improvement and d...
Position Type: Experienced - Manager
Employment Type: Full-Time, Permanent (Direct Hire)
Work Setup & Location: Fully Onsite - Alabang, Muntinlupa
Work Schedule: Weekdays; Night Shift
Industry: IT Services & Consulting (BPO)
About the Job:
We are seeking an experienced Quality Manager to join our client's team and lead quality assurance and continuous improvement initiatives within a dynamic BPO environment. In this role, you will oversee quality programs, drive performance improvement strategies, and ensure compliance with operational standards. You will partner closely with Operations and clients to deliver data-driven insights, enhance processes, and improve overall business performance.
Key Responsibilities:
Lead and manage the Quality team to ensure achievement of quality standards and performance goals.
Identify performance gaps and implement effective improvement and d...
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