Found Description
Job Description
Qualifications
What will you do?
As Quality Manager, you are responsible for the quality and appearance of both the interior and exterior of our hotel. You will lead a team of approximately 15 colleagues.
Your responsibilities include:
- Coordinating the operational activities of the Housekeeping department;
- Conducting quality checks in order to ensure the Novotel standards are maintained;
- Analyzing results, trends, and quality metrics and translating them into improvement initiatives;
- Monitoring and improving cleanliness scores and operational targets;
- Preparing periodic and daily schedules;
- Building and maintaining strong partnerships with our external housekeeping provider and suppliers;
- Creating a positive working environment where teamwork, respect, and hospitality are at the core of everything we do.
Qualifications
Who are you?
You a...