Found Description
Mission (About the Role): As a Quality Intern at Schneider Electric, your mission is to be a proactive problem-solver and assist in improving our customer satisfaction. You'll play a crucial role in addressing post-sales quality complaints and issues, ensuring our customers have the best possible experience. This position offers a unique opportunity to learn, grow, and make a significant impact on our quality processes and customer relationships. By contributing to Schneider Electric's commitment to excellence, you'll gain invaluable skills and experience that will benefit your professional development. What will you do? • Support our dynamic Front Office Quality team in tackling customers' post-sales quality complaints and issues, ensuring their satisfaction and loyalty. • Innovate with CRM: Apply and enhance processes to swiftly resolve quality complaints using cutting-edge Customer Relationship Management (CRM) software like Salesforce / bFO. • Master Escalation Routes: Understand a...