Found Description
EBRO SUV Data Analyst – Customer Quality (CX & Quality Analytics)
EBRO SUV is looking for an enthusiastic and self-driven Data Analyst to set up and drive the Quality process for the legend brand EBRO.
In this role you will integrate, process, and analyse information from multiple internal sources, generating actionable insights to improve customer experience and operational efficiency. You will work closely with Aftersales, Customer Callcenter, Product, and other teams to identify improvement opportunities based on reliable, well-structured data.
Responsibilities
- Integrate, clean, and consolidate data from multiple internal sources to ensure accuracy and consistency.
- Build and maintain dashboards, reports, and analytical models to support quality and customer‑experience insights.
- Analyze trends, patterns, and anomalies in key quality metrics based on multiple customer feedback sources.
- Prepare clear executive report...