Quality Customer & Warranty Engineer

Job Purpose

BorgWarner PowerDrive Systems is currently seeking a dynamic, results‑driven Warranty Quality Engineer. The role is responsible for implementing effective solutions for quality issues in warranties and assembly plants.

Key Responsibilities

• Analyze product returns due to quality issues under warranty or from the factory and generate analysis reports.
• Manage the warranty database for domestic and foreign returns.
• Process warranty claims with domestic and international customers.
• Participate in Quality Review Board projects with the multidisciplinary team for warranty‑reduction problems.
• Monitor and follow up on established gates for warranty issues.
• Contact domestic, international, and internal BorgWarner customers to respond to warranty issues reported on our products.
• Control production checks sent to corporate and SLP lab and follow up on findings.

What We’re Looking Fo...