Found Description
Job Objectives
Promotes Quality in all the products and services provided to customers by Airbus Customer Services in Asia Pacific by ensuring regional quality KPI management and leading within Asia Pacific region in service quality investigation feedback in coordination with Airbus Quality Program.
Job Description
Promotes Quality in all the products and services provided to customers by Airbus Customer Services in Asia Pacific by ensuring regional quality KPI management and leading within Asia Pacific region in service quality investigation feedback in coordination with Airbus Quality Program.
Job Responsibilities
- Conduct investigation of customer issues and more specifically quality related problems with Airbus product, support or services. Leading the communication with SC and customer as interface ensuring feedback loop with customer is closed.
- Ensure that quality KPI’s required for Airbus Services Asia Pacific (A...