Quality Customer Care Engineer — 8D & KPI Lead (Travel)

Versigent is seeking a Quality Customer Care Engineer in Ciudad Juárez, Mexico, responsible for customer satisfaction and complaint response. Candidates must have a strong background, ideally over 3 years, in automotive quality practices and IATF 16949 audits.

The role includes monitoring KPI performance, implementing corrective actions, and ensuring effective communication of customer requirements to the plant. Strong English skills and willingness to travel are required.