Found Description
About Us Kreato Global | BPO & Language Solutions, founded in 2020, is a leading provider of business process outsourcing and language services.
We specialize in delivering comprehensive communication solutions that help organizations overcome language barriers across the healthcare, legal, customer service, and social service sectors.
Our expertise includes Over-the-Phone Interpretation (OPI), Video Remote Interpretation (VRI), On-Site Interpretation, and American Sign Language (ASL) services, ensuring accurate, reliable, and culturally sensitive communication for clients and the communities they serve.
Role Overview Kreato Global is seeking a Quality Assurance (QA) Analyst to monitor interpreter performance, ensure quality standards, and provide coaching that drives continuous improvement.
Qualifications 2+ years of OPI/VRI interpretation experience.
Previous QA experience in a BPO or Language Services environment preferred.
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