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Quality Assurance Analyst, AI & Human CX

Timeleft

alicante, alicante, Spain Full-time July 19, 2026

Found Description

Timeleft seeks a meticulous QA Analyst to oversee quality across Human and AI-assisted customer support and trust & safety processes.
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You will review interactions, score them against standards, and contribute to calibration sessions to raise team quality.

Ideal candidates have 2–3+ years in customer support or CX, experience with QA reviews, Zendesk familiarity, and strong written English. xqbhyrx
A proactive, organised, collaborative approach is essential.


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