Found Description
Description
The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Qualifications :-
Experience – 3 years
English Assessment – B2
Education – Graduate
COMO Experience – App review ( minimum 1 year managing team working in COMO-App review environment ).
Role and Key Responsib...