Found Description
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.
Job Description
- Managing and executing timely & accurate responses to quality complaints
- Ownership of end-to-end customer complaints based on business criteria, utilizing project management, process improvement, customer service, and communication skills
- Analyzing and managing internal and external quality excellence to enhance customer satisfaction, enable accelerated growth, and deliver product quality complaints
- Initiating actions to lead projects, providing training to new employees, and linking project steps to business strategies
- Applying analytical skills for the analysis and interpretation of trends or data generated by a company reportin...