Quality Analyst - Elevate Customer Experience & Testing

Taskus is hiring a Quality Analyst in Colombia. This role is crucial for creating and executing comprehensive test plans to ensure solutions meet quality standards. Responsibilities include auditing agent interactions, coaching for performance improvement, and leading quality initiatives.

The ideal candidate will be bilingual in English and Spanish, possess strong problem-solving skills, and have a minimum of one year experience as a Quality Analyst. Join us in promoting diversity and equal opportunities.