QA Team Lead: Elevate Quality & Metrics

IntouchCX is looking for a Quality Assurance Team Lead in Metropolitan Manila, Parañaque. You will manage quality metrics, assist in providing insights to operations, and ensure compliance with performance standards.

The ideal candidate has 1-2 years of Quality Assurance experience, leadership skills, and knowledge of MS Office. Your role will involve coaching team members to achieve client-partner goals in a dynamic environment.