QA Supervisor, Retail - Coaching & Data-Driven Leader

TP is looking for a skilled Quality Assurance team leader in the Philippines to monitor agent performance and provide essential feedback. This role requires a minimum of 2 years' experience in quality assurance within a call center or BPO environment.

The ideal candidate will possess strong communication skills and proficiency in data analysis. You will be responsible for fostering a positive work environment and supporting the recruitment and onboarding of new agents.