QA Analyst – Language Services Coach (OPI/VRI)

Kreato Global | BPO & Language Solutions seeks a QA Analyst to monitor interpreter performance, ensure QA standards, and coach teams for continuous improvement. The role emphasizes evaluating OPI/VRI sessions and reporting quality trends.

The ideal candidate should have hands-on QA experience in a language services environment, strong analytical skills, and the ability to provide actionable feedback. This is a full-time position based in Colombia, requiring reliable high-speed internet.