Found Description
Job Description
Insight Global is seeking a bilingual (French/English) QA Analyst to support testing for a French-speaking conversational bot with a global banking client. There is a strong focus on validating French language content and speech‑to‑text functionality. This role is primarily functional and UI‑focused, supporting early journey testing and business validation.
Key Responsibilities
- Test and validate French-language content for a conversational bot, including spoken and written responses.
- Validate speech‑to‑text (voice‑to‑text) functionality in French.
- Perform functional and UI testing across customer journeys (Journey 1 onward).
- Design and execute test cases in French, ensuring linguistic accuracy and quality.
- Support business validation by confirming responses meet French language requirements.
- Work within an Agile team using Jira.
Skills and Requirements
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