PwC Managing Director - Customer Operations

Lead PwC’s Customer Managed Services as Managing Director and drive innovative customer engagement solutions. Focus on delivering high-quality services and significant business growth through technology.
In this critical leadership role, you will manage the Customer Managed Services business, emphasizing operational oversight and strategic direction. Your responsibilities will include achieving multi-million-pound sales goals and strengthening PwC’s market position. Collaborate with cross-functional teams to develop valuable propositions for clients and ensure exceptional service delivery.
Key Responsibilities:
• Oversee customer contact services and operational performance
• Drive growth and expand the managed services market footprint
• Own accountability for achieving sales and revenue goals
• Cultivate differentiated client value propositions
• standardize processes and enhance efficiency with technology
Requirements:
• Experience leading Customer Managed...