Found Description
This position is for the Michigan Assembly Plant (MAP) Plant Vehicle Team (PVT) with focus on 26MY Bronco and Ranger program for V18 Electrical quality for low voltage wiring and all EDS components. The Plant Vehicle Team (PVT) Engineer is a member of Ford Motor Company's Product Development organization. The PVT Engineer is 'first line of defense' with regards to quality and has several responsibilities associated with analyzing and improving the Quality of the vehicles.
**What you'll do...**
+ Prioritize and drive interim containment actions (ICA) and permanent corrective actions (PCA) to address customer quality concerns from various sources (i.e., Warranty, Executive Escalations, Social Media Feedback, and Technical Hotline)
+ Take a central role in resolving customer issues and reducing warranty:
+ Take ownership of customer critical issues and ensure resolution is achieved.
+ Warranty claims analysis (i.e., reading claims, contact dealerships/utilize ...
**What you'll do...**
+ Prioritize and drive interim containment actions (ICA) and permanent corrective actions (PCA) to address customer quality concerns from various sources (i.e., Warranty, Executive Escalations, Social Media Feedback, and Technical Hotline)
+ Take a central role in resolving customer issues and reducing warranty:
+ Take ownership of customer critical issues and ensure resolution is achieved.
+ Warranty claims analysis (i.e., reading claims, contact dealerships/utilize ...