Pursuit Hotel Front Desk Supervisor

Step up as a Front Desk Supervisor at Pursuit, ensuring excellent guest service and smooth daily operations. Foster a welcoming atmosphere for all visitors.
Pursuit is looking for a dedicated Front Desk Supervisor to oversee daily operations and ensure high service standards in its hotel. With a focus on guest relations, your responsibilities will include welcoming patrons, managing check-ins, and addressing inquiries. Your role is critical in coordinating services with other departments to create a seamless experience for guests.
Key Responsibilities:
• Manage front desk operations and guest interactions
• Monitor guest check-ins and provide concierge support
• Resolve guest complaints and maintain service quality
• Liaise with housekeeping, maintenance, and F&B departments
• Provide ongoing training and support for front desk staff
Requirements:
• 2-5 years of hotel experience required
• 1 year in a supervisory role preferred
• Effective communication...