Found Description
Job Description
A Receptionist at Purobeach is responsible for making guests feel at home by extending a warm welcome, assisting them to sit, and providing a friendly send‑off. The role focuses on delivering the highest level of guest satisfaction.
Responsibilities
- Manage guest queries in a friendly, timely, and efficient manner.
- Maintain knowledge of Purobeach services.
- Follow correct reporting procedures when faced with issues.
- Practice Hilton Grooming standards, including uniform dress code, cleanliness, and personal hygiene.
- Assist callers and reservations courteously and promptly, taking clear messages and passing them on without delay.
- Have a good knowledge of the Purobeach sitting arrangements.
Qualifications
- Positive attitude.
- Good communication skills (oral and written).
- Committed to delivering high levels of customer service.
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