Found Description
Job Summary
Reporting to the PV Apprentice Head, the PV Development Director (PVDD) manages and leads a cohort of agents under the PV Apprentice Program. The PVDD ensures activation, productivity, and validation of these agents while sustaining correct behaviour after graduation from the program.
Key Performance Indicators
- Active agents
- Case productivity
- Retention
- Validation
- APE contribution
- Other metrics as required
Job Accountabilities
- Manage team of agents ensuring that program objectives and metrics are met
- Implement and evaluate the program
- Promote to and engage agency leaders to subscribe to PV Apprentice
- Identify gaps and provide continuous development interventions to every member of the team as needed
- Ensure that PV Apprentice adheres to Market Conduct Guidelines as well as Pru Life UK’s Compliance Standards
- Budget efficiency...