Provisioning & Administrative Support

The Provisioning & Administrative Support will be responsible for filling in as needed for provisioning and fulfillments. This role will also oversee and managing the NEXU customer order administration process, ensuring seamless execution from start to finish. This role will collaborate closely with the Customer Operative area, the Service Delivery team (internal & External), CSS & Sales persons assigned to the customer account.
**Key Responsibilities.**
Provisioning / Fulfillment:
- Fulfill client equipment orders: This includes printing orders, pulling equipment for the order and, provisioning devices to client’s account.
- Help with receiving returns and processing the equipment as needed.
- Assist in the testing and refurbishment of return devices.
- Work in the Customer Ticket system, Fresh Service, PO in SAP, and proprietary systems to process workload.
- Create tracking No. in UPS system on time for keys delivery to customer.
Administrative:
- Do forms...